Social Media Connects an Association’s Global Community. Many Associations embrace Social Media in order to reach and effectively engage members. Those CEO’s incorporating social media with their overall engagement and incorporating business objectives achieve greater ROI. Through the Strategic Planning Process, the National Investor Relations Institute (NIRI) www.niri.org, identified Social Media as an integral part of their strategy to build and reinforce its growing community of global Investor Relations Executives.
Engage Members at Their Desks
Steve Lane, President , Vertical Leap Consulting www.verticalleapconsulting.com notes “Real member engagement is all about “we”; bringing members together and facilitating the dialogue that leads to new solutions to their shared “pain point” issues”In a hyper paced world, a cyber community focus makes it easier to engage members to participate, share information and derive value from their member investment. Jeffrey D. Morgan, President and CEO reports that Social Media is a key element of his organization’s member engagement strategy.
As NIRI’s global membership expands, the Association looks to connect its members with one another and keep the conversation going. Morgan notes that a larger share of share of its membership growth is outside the United States making Social Media an important member resource.
Increasing Investment Expand Capacity and Capability
At a time when Association memberships are more closely evaluated, member engagement and participation are increasingly important for Associations like NIRI. Vertical Leap Consulting’s Lane adds “The principles of engagement are simple yet powerful:
- As the perceived ability to impact outcomes increases,
- Behaviors change from being a recipient of information to increasingly higher levels of contribution, and
- Connectedness to the Association increases”
For NIRI and CEO Morgan Social Media is driving member engagement and so much so the Association is increasing its investment.
As NIRI’s member engagement accelerates so has the Association’s retention and new member growth.
How does Social Media Connect your Association’s community?
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